At 1500, we take the privacy of every Philippines member seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a member. By registering and using our platform, you confirm that you have read and understood the terms set out on this page.
When you register an account on 1500, we collect the personal information you provide directly, including your full name, date of birth, residential address in the Philippines, email address, and contact number. During the Know Your Customer (KYC) verification process, we may also request a copy of a valid government-issued ID and supporting proof of address documents. When you use the platform, we automatically collect certain technical data such as your device type, browser type, IP address, and session activity logs. Payment-related information — including transaction records and the payment channels you use — is collected to process deposits and withdrawals in Philippine pesos. We also collect information you submit when you contact our support team, such as the content of your messages and any attachments you provide. All data collected is used strictly for purposes directly related to operating the platform, verifying your identity, processing transactions, and maintaining platform security. We do not collect sensitive personal data beyond what is necessary for these stated purposes.
The personal data collected by 1500 is used to create and manage your member account, verify your identity and age in compliance with applicable Philippine regulations, and process financial transactions securely. We use your contact details to send account-related notifications, respond to support queries, and, where you have opted in, to inform you about platform updates and relevant promotions. Technical and session data helps us monitor platform performance, detect suspicious activity, and maintain a secure gaming environment for all members. We may use aggregated, anonymised data for internal analytics to improve the platform experience — this data cannot be used to identify individual members. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Sharing of data with third parties is limited to payment processors, identity verification partners, and regulatory bodies as required by law, all of whom are bound by strict data protection obligations. If you have any questions about specific uses of your data, the FAQ page provides further guidance.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law or regulatory obligations. Account records, transaction logs, and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering and gaming regulatory requirements. All personal data stored on our systems is protected using industry-standard encryption and access controls; only authorised personnel with a legitimate operational need can access member data. We conduct regular security assessments to identify and address potential vulnerabilities in our data handling infrastructure. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine regulatory authority in accordance with applicable legal requirements. You should also take responsibility for protecting your own account by using a strong, unique password and never sharing your login credentials with anyone else. If you suspect that your account security has been compromised, please contact the support team immediately.
The platform uses cookies and similar technologies to maintain your session while you are logged in, remember your preferences, and support the secure operation of platform features. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your access to core services. Analytics cookies, where used, are employed to understand aggregate usage patterns and improve platform performance — these do not identify you individually. You can manage your browser's cookie settings at any time through your browser preferences; however, disabling certain cookies may limit the functionality available to you on the platform. We do not use third-party advertising cookies or allow external advertising networks to place tracking technologies on our platform pages. Any updates to our use of cookies will be reflected in this Privacy Policy, and you will be notified of material changes in accordance with the notification procedures described elsewhere on this page. For technical queries about cookies and your session, the FAQ page is a good starting point.
As a member based in the Philippines, you have rights in relation to your personal data under applicable data protection legislation, including the right to access a copy of the personal data we hold about you. You may also request correction of any inaccurate or incomplete data, and in certain circumstances you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. If you wish to exercise any of these rights, you can submit a request by contacting the support team using the contact details provided on the platform. We will respond to verified data subject requests within the timeframe required by applicable Philippine law. Please note that some data may be retained despite a deletion request where retention is required by law or for legitimate security purposes. If you are dissatisfied with how we handle your personal data or your data subject request, you have the right to raise a complaint with the relevant Philippine data protection authority. You can find further information about your data rights by visiting the Responsible Gaming page or the FAQ page.
Quick answers to common questions about how your data is managed on the platform.
If you have read this policy and are comfortable with how we handle your data, you are welcome to create your account and start exploring what 1500 has to offer. Already a member? Log in to access your dashboard.